Contact

Talk to a real person

One inbox, checked by the person who builds WaGroupContacts. No ticket bots, no phone tree — just email, and we reply fast.

Email us

support@wagroupcontacts.com

Works for every topic below — support, billing, bugs, privacy requests, or press. We typically reply within 1 business day.

Send an email
What can we help with?

Get to the right answer faster

Use the subject prefix below so your message gets triaged (and answered) quickly.

General & product support

Questions about capturing, exporting, filters, or how a feature works.

Prefix: #support

Bug report

Capture looks broken, an export is wrong, or WhatsApp Web changed something. Tell us what you saw and which group/browser — screenshots help a lot.

Prefix: #bug

Billing & refunds

Payment issues, receipts, plan changes, or refund questions — see our pricing terms first, then email us.

Prefix: #billing

Privacy & data requests

Access, export, or delete your data, per our Privacy Policy. Tell us the phone/email tied to your install so we can locate your records.

Prefix: #privacy

Feature requests

Tell us what's missing for your workflow. We read every message — real usage shapes the roadmap.

Prefix: #feature

Press & partnerships

Media inquiries, integrations, or partnership ideas.

Prefix: #press
Before you email

A few things that speed us up

Most replies are faster when the first email already has the details we'd otherwise have to ask for.

  • Your Chrome version & OS (for bugs)
  • The group/project name, not exact member data
  • Your purchase email (for billing/license questions)
  • A screenshot, if something looks visually wrong

Still have questions? Check the FAQ

Common questions about exports, safety, and billing are answered on the homepage.

Read the FAQ